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FAQ
FREQUENTLY ASKED QUESTIONS
Before you move in, we will paint, clean, and clean/replace the floor coverings.
No, but the Oak Run Apartment staff will ask if it is ok to enter if you are not home if you are not there.
Yes, we have on-site maintenance and after-hours emergency On-Call Maintenance.
Please call the Oak Run Apartments front office to get help, and we have technicians available for emergency repairs 24/7.
Call the Oak Run Apartments front office, and if the lockout occurs after office hours, simply call the office and our emergency maintenance team will respond.
Yes - Oak Run Apartments has assigned carport parking for $15 a month, or first-come-first-serve parking areas.
We have a playground, proximity to shopping, dining, and leisure, and cozy cottage-like setting.
Oak Run Apartments is pet friendly - contact our front office for more details.
Washer/Dryer unit, stove, fridge, and dishwasher.
We do not currently provide furnished apartments, although we can provide you with the number of a company that can rent furniture to you.
Once all information needed to process the application has been received, final processing generally takes 24 - 48 hours.
Check, money order or online. Credit cards and debit cards are accepted at the Oak Run Apartments online portal. Autopay is also available on the online portal.
Yes, we require renters insurance at Oak Run Apartments.
AT&T and Spectrum are the preferred vendor for Oak Run Apartments and will provide the best rates.
Your lease provides for a termination fee if you need to end your lease before the end of the contracted term. Other options may be available. Consult the front office staff for additional details.
The only utility required for set up is electric through AEP Ohio. You would call the company to set the utilities up in your name at 1-800-672-2231 or go online to www.aepohio.com
Trash are included in your rent at Oak Run Apartments.
Yes - public COTA Bus transportation stops regularly on Norton Road.
We are on the west side of Columbus - from 270 South, take the West Broad Street exit. Follow the exit for 1.0 miles, and turn left onto Norton Road. Follow Norton Road for 0.8 miles and turn left onto Brandenberry Dr. - Oak Run Apartments will be on the right in 0.2 miles.
You can apply online using our web portal. Create an account under Applicant Login on the home page of the website to get started!
All work orders at Oak Run Apartments are completed within 1- 2 business days.
Employment, income of 3 times the rental amount, rental history, credit, and criminal background information are a part of our screening process.
Washer and dryers are included in the apartment.
We are glad to accept walk-ins at Oak Run Apartments.
We currently offer a $300 rental referral fee to the referring resident.
We are available 9am - 6pm Monday, Wednesday, and Friday, and have a 24 hours call center as well.
The Leasing Office will provide you with a map indicating the exact location of the available apartments.
It is a quiet neighborhood and all apartments are flats, so you have no neighbors above or below you.
We are in the South Western City School district.
There are ample options within a 2-mile radius, including Kroger, Giant Eagle, Wal Mart, Meier, and Target. There are also many restaurants within this same area.